Shipping policy
Refund Policy
All Sales Are Final
Due to the handcrafted nature of our products, all purchases—including standard items, "quick sales," custom orders, and tailored formulations—are 100% final sale and non-refundable.
Due to the handcrafted nature of our products, all purchases—including standard items, "quick sales," custom orders, and tailored formulations—are 100% final sale and non-refundable.
Production or preparation begins immediately upon order confirmation. This process requires the upfront allocation of ingredients, time, and resources. Once an order is placed, it cannot be canceled, changed, or refunded due to buyer’s remorse, personal financial changes, or accidental ordering.
Allergy and Ingredient Notice
Please read the ingredient lists carefully before completing your purchase. We are not responsible for any adverse skin reactions or allergies. Do not purchase or use our products if you are allergic to any listed ingredient.
Please read the ingredient lists carefully before completing your purchase. We are not responsible for any adverse skin reactions or allergies. Do not purchase or use our products if you are allergic to any listed ingredient.
Damages and Shipping Issues
While we do not offer refunds, we want you to receive your products safely. If your item is damaged or broken during transit, please contact us immediately with photographic proof. We will happily remake and reship the damaged item to you at no additional cost.
While we do not offer refunds, we want you to receive your products safely. If your item is damaged or broken during transit, please contact us immediately with photographic proof. We will happily remake and reship the damaged item to you at no additional cost.
Delivery and Pickup Terms
For quick sales and local deliveries, clients are responsible for responding to scheduling communication in a timely manner. If a customer cannot be reached or fails to accept their items within 14 days of completion, the order will be considered abandoned. Abandoned orders will not be refunded.
For quick sales and local deliveries, clients are responsible for responding to scheduling communication in a timely manner. If a customer cannot be reached or fails to accept their items within 14 days of completion, the order will be considered abandoned. Abandoned orders will not be refunded.